Apr 30th 09
Posted by admin in Management
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Here are some tips to help you ‘cut the fat’ and improve the productivity of your business. If you apply a few of these, you’re well on your way to achieving greater profit and creating less stress!
1. Cut the Slackers!
“Carrying dead-weight employees? Lose them now!” Ever tried to run a marathon whilst towing an old tire? This is what it’s like trying to grow a productive business with unproductive (or unmotivated) employees. Not only will they not add value to your bottom line, they’ll drag other ‘productive’ workmates to their level. Cutting a slack worker (legally of course) will actually increase the productiveness of other workmates.
2. Cut the Paper!
“Start a war against paper!” Do you need to print that email to read it? Or that brief? Reduce office clutter on desks and encourage better use of digital filing. Ask clients to email files rather than send faxes, and printed media. Use a web based project management or time tracking solution rather than paper based timesheets. Get the drift – saves trees too!
3. Cut the Time!
“A task can take both 10 minutes and an hour!” Have you noticed that if you give a task (i.e.: write a proposal) to an employee and they have a day to do it, they will, but if you give them 3 days to do the same task, guess what, they’ll take 3 days! Put tight and exact deadlines (i.e.: Wed 3:30pm) on important tasks, and your staff will become more productive.
4. Cut the Expenses!
“Plug all the holes in your cash flow!” Make a list of all general expenses in your business. Next to each one, write one of the following: Need it, Review it, Cut it. Take this list to either a receptionist or employee with some free time. Have them work down the list firstly on the expenses to ‘Cut’. This will create immediate savings. Then have them ‘Review’ the expenses you need, but perhaps could get a better deal on. ‘Trimming the fat’ every 6 months can help you create profit.
5. Target Different Work!
“One project for $20,000 or ten projects for $2,000 each”. Look at the type of work you’re targeting. Is it worth targeting a different type or value of work? Most businesses just ‘do what they’ve always done’ rather than looking for more profitable types of revenue. Think hard about other more profitable work your business can do with its available resource.
6. Don’t Work Late, Come in Early!
“A clear mind is a productive mind!” Outside of work, this time should be used to recharge. Don’t take extra work home, rather just go home, relax, play golf, go for a run, enjoy the family & come in early to do that extra work. Not only will you work better after relaxing, but your family life will improve!
7. Motivate Staff, Offer Incentives!
“Staff priorities are not the same as manager priorities!” Managers, Owners & Directors have different motives and priorities than staff. Just because you are excited about your business doesn’t mean the staff are. Your mind is on the bottom line, whereas staff think of their pay, and they’ll get paid whether they perform or not. Motivate staff with performance related bonuses such as money, time off & job flexibility.
8. Hire multi-skilled workers!
“Enlarge your skill base without the cost!” It’s better to have two designer/developers, than a designer and a developer. Multi-skilled workers, by nature are generally better problem solvers, more flexible and more productive than single skilled workers. You’ll also have more options for work delegation and due to an increased skill base will be able to take on a wider range of projects.
9. Clean your Desks!
“Start the Week Fresh”. Make it company policy that every Friday, before staff leave, all loose paper is to be filed away or organized in racks, drawers, folders or cabinets. A messy workspace is a messy mind. By having staff organize their desks on Friday, when they start on Monday, they’ll get straight info focused work, rather than looking at clutter wondering where to start. More productive time!
10. Clean your Digital Files!
“Make it easy to find information!” Searching hard drives and servers for information can waste a lot of productive time. Designate a tech employee the job of tidying the server. Have them organize files logically into client folders, archive or remove old files, check everybody has good network access and tidy the other staffs’ desktops and PCs.
11. Prioritize Your 20%’ers!
“Do the important things first!” Most people procrastinate on the 20% of the tasks that create 80% of the revenue. At the end of each day, make a list for the next day. If you have 25 tasks, list the 5 most important revenue generating tasks (the 20%’ers), then list the 5 most urgent tasks (usually admin). By working through the 20% items first, you’re working ‘on’ the business (growth), rather than ‘in’ the business (maintenance).
12. Review your Services!
“Your services should be team players, not just expenses!” Do you consider your accountant, or lawyers an expense? Or do they truly add value? A good accountant will save you more money than they cost. With so many accountants, lawyers, printers, couriers etc available, are you sure you are working with the best you could be? Every 6 months you should review your external services with this question in mind: “Are they helping or hindering my business?”
13. Systemize your Processes!
“How can I do it easier, faster, and cheaper?” As a matter of habit, always look for ways to systemize processes. Create templated emails, templated forms and documents, a ‘roles and responsibilities’ chart, use process automation applications, digital timesheets, auto responders, automatic payments etc. Almost every process in your business can be creatively systemized to be easier, faster, and cheaper! If you systemize 3 processes a month, that’s 36 processes a year – what a difference!
14. Use Remote Workers!
“Only pay for what you use!” Every staff member not only costs a salary, but also a chair, a desk, a computer, power, square footage, coffee in the kitchen etc. By using remote workers and contractors, you’ll save money and maybe not even need a huge office. They’ll even pay for their own coffee!
15. Learn to Delegate!
“Work on your business, not in it!” If you are a manager, you should be spending at least 80% of your time working on growing, systemizing, trimming, and strategic planning. Are you spending too much time on menial tasks and grunt work that can be delegated? If so, learn to delegate (or use contractors) as this will free your time to concentrate on the big picture – “Growing your business and making it profitable!”
Apr 29th 09
Posted by admin in Management
1) Ask everyone to arrive five to ten minutes early. This gives everyone time to socialize, obtain coffee, or organize materials before the meeting. It also ensures that everyone is present at the scheduled starting time. Make this part of the agenda.
2) Discuss sensitive issues with the key participants before the meeting. Use this as an opportunity to listen and gather information on the issues. From this you will understand the different views, needs, and histories. This information can help you prepare the agenda and conduct the meeting. In addition, you may be able to facilitate solutions or strategies for solutions before the meeting. In either case, the result will be a more efficient meeting.
3) Plan small meetings that focus on a single issue. People work more effectively over short periods of time (such as 45 minutes). This also allows you to match experts with issues for more productive meetings.
4) Only invite those who can contribute to at least 50% of the items on the agenda. For meetings lasting more than 30 minutes, invite special participants only to the part of the meeting that deals with their contribution.
5) Send copies of the minutes to everyone who could have been invited for informational purposes. They can read the minutes in a small fraction of the time that they would have been spent in the meeting.
6) When invited to a meeting with a vague (or missing) agenda, ask: what role will I have? Why do you need me? If your impact is minor, refuse to attend and use the time for other work. Meeting planners often attempt to add importance to a meeting by inviting prominent members of the organization.
7) If the chairperson seems to have allowed the meeting’s intent to drift, ask: “What do you want to achieve?” or “How can we help you?” or “How will we know when we are done working on this?” These questions can help focus the meeting on a goal.
If a meeting seems out of control, suggest adjourning and reconvening at a later time. This will allow you to clarify goals, prepare strategies, and better understand the issues.
9) Reflect the content of key points. This ensures that everyone has the same understanding of the key point. Although this is one of the chairperson’s responsibilities, it can be filled by anyone else in the meeting.
10) Prepare a list of questions, ideas, suggestions before the meeting. Then you can focus your attention on the discussion in the meeting.
11) Watch the listeners instead of the speaker. Their faces and body language will tell you whether they agree or disagree, which can help guide you participation in the discussion.
12) Work with a sense of appropriate urgency. Life is finite, and the discussions in meetings should be the same. Plan a time budget and then use it to guide your meeting. Spend extra time only when an issue warrants it.
Apr 28th 09
Posted by admin in Management
Why is it that the Bill Gate’s of this world are rich and famous? What secret do they know that the rest of us don’t? If you study their lives closely, you’ll discover the rich and famous have certain habits that attribute to their success. Successful people are very careful about how they spend their time. No matter how you slice it, we all have 24 hours in a day, so the key lies in learning to use our time wisely. Below are some ways you can dramatically increase your productivity through more effective use of your time.
1. MONITOR HOW YOU CURRENTLY USE YOUR TIME: If it seems like your day slips by all too quickly, try creating a log of your daily activities. Once you see where you are spending your time, you can identify and focus on the activities that provide the greatest returns for you personally and financially. Start your log by writing down what time you wake up, get ready, and begin work. Calculate how much time you spend on individual activities such as email, phone calls, and client work.
=> FREE TIME TRACKING TOOL: Here’s a personal time survey to help you discover how much time you spend on various work activities: Personal Time Survey Tracker
2. CALCULATE HOW MUCH YOUR TIME IS WORTH: Time is money. Knowing how much your time is actually worth can help you make better decisions as to whether you should perform a task or outsource it. For instance, if your time is worth $200 an hour, you are far better off paying someone $30 an hour to edit your newsletter. You can “bank” the other $170 per hour by spending your time on profit making activities. Also take the time to determine how much time a day you need to spend on billable activities to make your desired profit. I try to spend 1.5 hours a day on money making projects.
=> FREE TIME COSTING TOOL: Here’s a time costing worksheet to help you determine how much you are actually when you subtract the expenses. Time Costing Sheet
3. CREATE A DAILY SCHEDULE: Don’t start your day without a to do list. Make a list of tasks and categorize them into business building activities, client activities, and personal items. Then break bigger unmanageable projects into smaller “doable” chunks so they less intimidating and are easier to accomplish.
=> FREE DAILY TO DO LIST: Try this free all inclusive WebMomz To Do List
4. PRIORITIZE: Have more to do than hours in the day? By prioritizing your tasks, you’ll make sure that you are tackling the items that matter most. Create a system that works for you. One standard way of prioritizing is to mark items with A, B, and C.
Ask yourself these key questions:
What items MUST be done today?
Which items can be rescheduled?
What can be delegated?
Which tasks most closely match my priorities and goals?
Which items can be eliminated?
5. LEARN TO SAY NO: Are you adding one more item to your never-ending TO DO list? You are in control of your time. Be strong and uphold your personal boundaries. When you are well rested and treat yourself and your family to the time off you deserve, you’ll feel happier and more productive when it’s time to go back to work. **
Before you say yes, ask yourself these questions:
Do you really have the time or energy to do that extra task?
Do I like this customer? Are they good for me?
Will it be profitable?
Does it invade on your personal time?
Does it involve doing something you enjoy?
Does it fit in with your list of priorities and goals?
6. REMOVE DISTRACTIONS AND TIME SUCKS: Time sucks are lurking everywhere like viruses. Think about which activities are eating up your time. For me personally, these items include email, social calls, and telemarketers. I “conquer” the email demon by shutting down my Outlook when I am working. When a family member calls during work time, I politely ask if I can call them back during the afternoon and remind them of my work hours. Caller ID valiantly saves me from the “would be” telemarketer time thieves. With one glance, I can quickly differentiate telemarketers from important client calls.
7. STICK TO THE PLAN: Try not to get sidetracked from your plan. One of my friends has a motto, “A lack of planning on your part does not constitute an emergency for me”. It’s a smart one to live by. Unless it’s a true emergency, or you are being paid “rush” time, you probably don’t need to squeeze a last minute request in today. Also, by assigning yourself project deadlines, you can keep on top of projects and avoid those dreaded last minute emergencies.
8. CHOOSE AN INSPIRING PLACE AND TIME: We are all “built” differently. Do the tasks which take your most “brain power” when you are at your prime. Are you a morning person or do you work best burning the midnight oils? Create an ultimate work haven that is clean, distraction free, and inspiring. My office overlooks my flower garden and is right in the heart of family activity. As I glance to the right, our Angel fish “Spike” proudly parades across the fish tank. In front of me, Monet has a glorious display of peach poppies in a field. Above me, Monet is painting a vivid portrait of his flower garden. In the living room, my son is softly singing the Spiderman theme to himself – music to my ears!
9. BUNDLE LIKE TASKS TOGETHER: As you work through your daily list, try to chunk your tasks into like activities. By creating a separate “chunk” of time for answering email, invoicing, making return phone calls, you’ll save time and mental energy.
10. AVOID INTERRUPTIONS: Trying to do the same thing over and over again with interruptions can be maddening. Once you start a task, try to finish it to the end. If something comes up that you need to remember or do, unless it’s urgent, simply add it to your list and continue on with your current project.
11. BE ORGANIZED: When things are tidy, it saves you time and frees you to focus on the task at hand. Digging through a pile of papers and finding a squished Twinkie isn’t very conducive to the work experience. Follow your own organizational style. PHONE LISTS: For instance, I arrange my phone lists into groups according to how I use them: friends, family, doctors, my children’s playmates, etc. I also list people in my phone book that I talk to on a first name basis by their first name alphabetically. For instance, I list my mom under “M” and my brother under “T” for Troy. “D” has a list of all my doctors. This works for me, because it’s how I think.
EMAILS: Another time saving idea is to color code your emails. In my personal color scheme I use one color for clients, one for newsletters, and another for my coworkers. You can also group your emails using categories and folders.
ONE CALENDAR MEETS ALL: Keeping track of work appointments, Brownie meetings, and committee meetings can be very difficult. My secret to keeping on top of family and work appointments is to schedule them all on one calendar.
DAYTIMER SPECIAL SECTION: Create a special section of your Daytimer just for special interests, hobbies, or kids. My husband keeps one with all his stock info. I have a special kid section with phone numbers for Brownie leaders, playmates, doctors, school contacts, bus number and other items.
SUMMARY: Why wait for success when you can literally schedule it! By mastering your time, you can accomplish much more with less effort. Be choosey about how you spend your time. Focus on activities which most closely match your goals. By taking time to monitor, measure, and manage your time, you will enjoy an abundance of success and happiness.
Apr 25th 09
Posted by admin in Management
1. Barter
If you have a business you should be bartering goods
and services with other businesses. You should try to
trade for something before you buy it. Barter deals
usually require little or no money.
2. Network
Try networking your business with other businesses.
You could trade leads or mailing lists. This will cut
down on your marketing and advertising costs. You
may also try bartering goods and services with them.
3. Wholesale/Bulk
You’ll save money buying your business supplies in
bulk quantities. You could get a membership at a
wholesale warehouse or buy them through a mail
order wholesaler. Buy the supplies you are always
running out of.
4. Free Stuff
You should try visiting the thousands of freebie sites
on the internet before buying your business supplies.
You can find free software, graphics, backgrounds,
online business services etc.
5. Borrow/Rent
Have you ever purchased business equipment you
only needed for a small period of time? You could
have just borrowed the equipment from someone
else or rented the equipment from a “rent-all” store.
6. Online/Offline Auctions
You can find lower prices on business supplies and
equipment at online and offline auctions. I’m not
saying all the time, but before you go pay retail for
these items try bidding on them first.
7. Plan Ahead
Make a list of business supplies or equipment you’ll
need in the future. Keep an eye out for stores that
have big sales. Purchase the supplies when they go
on sale before you need them.
8. Used Stuff
If your business equipment and supplies don’t need
to be new, buy them used. You can find used items
at yard and garage sales, used stores, used stuff
for sale message boards and newsgroups etc.
9. Negotiate
You should always try negotiate a lower price for
any business equipment or supplies. It doesn’t hurt
to try. Pretend you are talking to a salesman at a car
lot.
10. Search
You can always be searching for new suppliers for
your business supplies and equipment. Look for
suppliers with lower prices and better quality. Don’t
just be satisfied with a few.
—-
Apr 22nd 09
Posted by admin in Management
Here are ten fundamental concepts that characterize an effective meeting.
1) Definition: A meeting is a business activity where select people gather to perform work that requires a team effort.
2) A meeting, like any business event, succeeds when it is preceded by planning, characterized by focus, governed by structure, and controlled by a budget.
3) Short meetings free people to work on the essential activities that represent the core of their jobs. In contrast, long meetings prevent people from working on critical tasks such as planning, communicating, and learning.
4) Three things guarantee an unproductive meeting: poor planning, lack of appropriate process, and hostile culture. Effective leaders attend to all of these to create an effective meeting.
5) Effective meetings require sharing control and making commitments.
6) The ultimate goals of every meeting are agreements, decisions, or solutions. Meetings held for other reasons seldom produce anything of value.
7) Unprepared participants will spend their time in the meeting preparing for the meeting.
It is better to spend a little time preparing for solutions than to spend a lot of time fixing problems.
9) Meetings are an investment of resources and time that should earn a profit.
10) A meeting can be led from any chair in the room. And if it’s your meeting, you want it to be your chair.
